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Contact Us


Please note that due to the current climate we have implemented a Corona Protection Plan for the safety of our clients and staff the Urban Retreat at The White House premises.

Our phone lines operate the same time as our opening hours. Please contact for any enquiries outside our phone hours.



Urban Retreat at The White House,
2 - 4 Hans Crescent,
London, SW1X 0LH

T: 020 3897 0400


Monday: Closed
Tuesday: 10:00 am - 7:00 pm
Wednesday: 10:00 am - 7:00 pm
Thursday: 10:00 am - 7:00 pm
Friday: 10:00 am - 7:00 pm
Saturday: 10:00 am - 7:00 pm
Sunday: Closed


How to reach us

We are located just a three minute walk from the Knightsbridge tube station, on the Piccadilly Line. You can arrive by bus if you take any of the following bus routes: 9, 10, 14, 19, 22, 52, 74, 137, 414, 452, C1

Pet policy

As much as we love our furry friends, we regret we are unable to accept dogs on the premises due to the safety standards we need to abide by.

Update to Services

Now that our soft opening phase is almost complete and unfortunately due to frequent no shows, we will be implementing a deposit system, effective 1st September 2019. 50% deposits will be required for all services at point of booking whether online, over the telephone or instore. We thank you in advance for your understanding.