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Coronavirus – Steps We Are Taking

As the current global climate changes daily, we would like to keep you updated on any changes within Urban Retreat which arise from Coronavirus.

Although we have now closed due to the latest government advice, we would like to keep you informed on what we are doing to ensure that Urban Retreat is a safe environment for both our clients and team and how we are keeping in touch with clients at this time.

If you would like to contact our team, please email and a member of the team will be in touch within 48HRS.

Complimentary Digital Consultations

We are offering complimentary, personalised consultations with a line-up of our experts. Whether you’re looking to perfect your at home fitness routine, establish an effective skincare regime or thinking of changing up your hair, our team can assist you in making the best decision for you.

Line-up includes: Amie Wilson our creative hair colourist, Clare Marie Peters our aesthetic facialist, Divan Kombrink our fitness trainer and Dr. Russo our dermatological surgeon.

We can’t wait to connect with you so email us on to book your complimentary consultation.

NHS Workers

To express our extensive gratitude to the frontline workers during this time, once we re-open we will be offering a range of services complimentary for NHS workers. You are able to book these in now. Find out more information here.

In-Store Changes

Alongside our already extensive cleaning process we have added more deep cleans which focus on specific areas such as treatment rooms, bathrooms, our lounges, cafes and all contact points (such as door knobs and cashier desks).

Hand sanitisers are readily available throughout the spa and we encourage all clients and staff to use these during their time at The White House.

We do ask our clients to please reschedule your appointment if you are feeling unwell or showing any symptoms, in order to ensure safety for all.