Experience the epitome of beauty and luxury at Urban Retreat – the ultimate destination for all your beauty needs. With a legacy of excellence that spans over two decades, we are proud to offer a wide range of high-end, professional beauty, hair, makeup, and wellness treatments.


Our journey began in the prestigious Harrods, where Urban Retreat flourished for 17 remarkable years. We then relocated to our own Knightsbridge location in 2019, elevating our place as one of London’s most prestigious wellness spaces. Building upon our success and the unwavering loyalty of our esteemed clientele, we are now delighted to unveil our brand-new location in the city. Nestled in a prime spot next to Farringdon station, Urban Retreat London City offers a haven of tranquillity amid the urban landscape. Our esteemed team of highly skilled professionals brings with them a wealth of expertise and a passion for delivering unparalleled beauty treatments. With meticulous attention to detail and an unwavering commitment to client satisfaction, we strive to exceed expectations at every turn.



“The greatest gift that you can give others and yourself is time” –  Philip Zimbardo









George Hammer, Founder & Managing Director, Urban Retreat

George Hammer

Founder & Managing Director

With an impressive retail background, George Hammer revolutionised the beauty industry by introducing brands like Aveda, L'Occitane, and Joan Collins Beauty to the UK. He then went on to launch the Sanctuary Spa in Covent Garden (the capital’s first day spa) as well as make-up brand Ruby & Millie. In 2002, George unveiled Urban Retreat, the world's first "super salon" in the prestigious Harrods, where it flourished for 17 years before moving to a new home in Knightsbridge and most recently relocating to the City. His entrepreneurial spirit extends beyond beauty, as he also operates a collection of restaurants, events venues and a catering business.

Dreah Hastie, General Manager, Urban Retreat

Dreah Hastie


Hailing from Canada, Dreah moved to London five years ago to pursue a new career. Armed with a business education, a hospitality management background, and a passion for beauty, Dreah swiftly climbed the ladder at Urban Retreat Knightsbridge. Building upon the success and the unwavering loyalty of its esteemed clientele from Harrods, Dreah worked with Urban Retreat in the White House London and helped the brand elevate to its place as one of London’s most prestigious wellness spaces. Dreah is now the General Manager of Urban Retreat City.

Willow Quist, Head of Hair & Make Up, Urban Retreat

Willow Quist

Head of Hair & Make Up

Willow instantly fell in love with salon life when she secured a work experience placement at school. She quickly developed a passion for the industry and followed her dreams when she secured a job with the Urban Retreat team at Harrods, working her way up from Salon Assistant to train as a colourist on the floor. She says, "I have always been passionate about making people feel and look their best. I love transforming a client's confidence through a new look."

Chinmai Yang, Head of Nails, Brow & Lash, Urban Retreat

Chinmai Yang

Head of Nails, Brow & Lash

Chinmai credits her upbringing and the female role models in her family for igniting her interest in beauty. A seasoned beauty therapist with over a decade of expertise, she has graced the prestigious salons of London, honing her skills in the realm of bespoke luxury services. She says, “I am particularly passionate about nails, as they are very personal and involve great attention to detail, using fabulous colours and techniques to achieve an array of beautiful looks.”

Heidi Walker, Head of Beauty, Urban Retreat

Heidi Walker

Head of Beauty

Meet Heidi, the beauty therapist extraordinaire with a sparkling career spanning over three decades. She has worked in some of the most reputable salons in London, including Harrods, Harvey Nichols, Mayfair, and Marylebone. She covers all aspects of beauty therapy and considers her job her everlasting hobby. Heidi is a result-driven therapist always striving for jaw-dropping results that will make her clients feel like a million dollars.