Book your last minute appointments using our 'Late Availability' app.

About us

Acknowledged by many as the ultimate hair, beauty and spa destination, Urban Retreat is a beauty paradise with a range of luxury treatments and services as well as premium retail products from the world’s finest beauty houses. 

Our flagship location is situated in London on the 5th floor of the world's most famous store, Harrods. A 20,000 sq ft beauty haven like no other, our team of industry experts offer a full range of luxury services. The salon boasts a Hair Salon, headed up by Creative Director Andrew Barton, a Make-Up Salon, headed up by Creative Director Ruby Hammer MBE, a Nail Loft, 21 Beauty Treatment Rooms, The Moroccan Spa and The Urban Retreat Café

Urban Retreat at Aïshti by the Sea, Beirut, Lebanon opened its doors in June 2016. Located on the 4th floor of Lebanon’s leading department store, we can take care of all your beauty needs under one roof including; 12 Beauty Treatment Rooms, a Hair Salon, a MediSpa, a Make-Up Salon, Nail Treatments, The Urban Retreat Café, Gym & Sauna Facilities, a Roof Top Pool & Lounge and a Retail Emporium. 

Our online beauty hub offers you a full 360 experience. View and book services, learn more about your favourite service provider, read the latest beauty news on our features pages and watch how to videos. The Urban Retreat App also allows you to view and book last minute appointments via your phone or tablet.

What the press say…

“Urban Retreat at Harrods is literally a one-stop shop. There is nothing you can't get done here – from brilliantly bouncy blow-dries, to immaculate manis and pedis, plus the most spoiling facials, out-of-this-world massages, even make-up tutorials. And it's so huge you could practically get lost in there. Which wouldn't be a bad thing…" Francesca White, Health & Beauty Director, Tatler Magazine

“Urban Retreat at Harrods hailed as the ultimate beauty destination in London." Vogue

“The Urban Retreat is the ultimate day spa, with an abundance of experts and all the latest treatments, not to mention the best pedicure in town! It's an essential addition to any well maintained lady's little black book." Thea Darricotte, Retail Editor, Conde Nast Traveller